Does starting therapy mean that something's wrong with me?
Absolutely not. Therapy is for anyone looking to manage stress, cope with emotions, increase their self-awareness, or just manage life more effectively.You also don't need to be in a crisis situation to begin therapy. Pretty much everyone can benefit from learning more about themselves.
What if I don't feel comfortable sharing what's really going on?
We 100% respect you sharing at your own pace. While we've pretty much heard it all, the timing of what you choose to reveal (or not) is completely directed by you.
Are therapy sessions confidential?
Yes. We follow the highest standards (HIPAA, ethical and legal obligations) in our industry for client confidentiality and privacy. There are some cases when material isn't confidential, but we spell that out beforehand so that there aren't any surprises. Beyond this, you would need to sign a release of information for us to disclose information to anyone.
What's the first session like?
Your first session (often called an intake) is a low-pressure opportunity for us to get to know each other. We'll ask a lot of questions about you to get a sense of what's going on, and we'll answer any questions you have about our approach. The goal of this meeting is really for us to see if we can help you and for you to see if you'd like to proceed.
How long is each session?
It depends. The first session is typically an hour or close to it. Follow-up sessions can be 45 minutes or closer to an hour. We offer shorter sessions too. It depends on the provider and the type of service. Groups are typically 90 minutes long.
How often will we meet?
We'll weigh in on this, but a large part of it depends on what you want and need. It's a great question to ask during your first session.
How long will I be in therapy?
Again, it depends, based on what's going on. We're happy to see you as long as therapy is helping, but we're not going to force you to keep coming if that's not what you want.
What are your fees?
You can find all of our fees here. Please note that we offer a range of fees to accommodate as many people as possible.
Do you provide superbills?
Yes, we do, for services with our licensed providers.
What is your cancellation policy?
Two business days. Over the years, we've found that this is the only way for us to manage our schedules and accommodate our clients most effectively.
Do you offer in-person or online sessions?
Both! A large part of work occurs online, as clients around the country have interest in working with us, but we also offer in-person sessions in Miami and New York City.
What's involved with an immigration evaluation?
You'll meet with us one or two times, and we'll then write a detailed report that discusses your experiences and symptoms. We promise the report within a few weeks of the meetings, but we can also expedite the timeline if that's what you need. Learn more about our immigration evaluation process here.
Do you prescribe medication?
No, you'll need to see a psychiatrist for medication.
Will I have access to my provider between sessions?
Generally, yes. Specifically with our DBT skills training program, we offer skills coaching and support during the week. But we aren't available 24/7. For a psychiatric emergency, call 911 or go to the nearest emergency room. If you're in a crisis, but it isn't an emergency, you can call or text 988, the Suicide & Crisis Lifeline. You can also text HOME to 741741 for 24/7 crisis support via text.